topic Q box software won’t update in Sky Q

Q box software won’t update

rachel60 — Mon, 27 Nov 2023 12:47:51 GMT

Re: Q box software update running but unable to complete

MightyQuinn — Mon, 27 Nov 2023 12:56:32 GMT

Hi @rachel60 How do you know that a software update is running?

Re: Q box software won’t update

oldfella — Mon, 27 Nov 2023 13:10:00 GMT

@rachel60 wrote:

Hi @rachel60

Home - settings - System info - Software
Latest Version is Q230.000..............
However bear if mind that when you select Setup (in Setting - System info - Software version) the message received will always be update this box with the latest software even if the box is already on the latest version.
Updating when already on the latest version achieves nothing and the box software is not refreshed.
All Q boxes and minis should be on the same software version.

Re: Q box software won’t update

Chodley — Mon, 27 Nov 2023 15:32:23 GMT

@oldfella wrote:
@rachel60 wrote:

Hi @rachel60
Home - settings - System info - Software
Latest Version is Q230.000..............
However bear if mind that when you select Setup (in Setting - System info - Software version) the message received will always be update this box with the latest software even if the box is already on the latest version.
Updating when already on the latest version achieves nothing and the box software is not refreshed.
All Q boxes and minis should be on the same software version.

And yes, the fact it doesn't check the latest version online and tell you no update is needed if they match is ridiculous but here we are.