topic Re: Box won’t turn on in Sky Q

Box won’t turn on

Trcypenny1 — Sun, 26 Nov 2023 17:57:33 GMT

My box will not turn on the red light is there and the blue ring is flashing on and off. We have turned off left a while and tried again, we have also. Unplugged left a while and turned on but nothing

Re: Box won’t turn on

Quoman7 — Mon, 27 Nov 2023 07:05:09 GMT

@Trcypenny1 wrote:

My box will not turn on the red light is there and the blue ring is flashing on and off. We have turned off left a while and tried again, we have also. Unplugged left a while and turned on but nothing

Hi @Trcypenny1 I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.

Re: Box won’t turn on

Tom-W19 — Mon, 27 Nov 2023 08:47:35 GMT

Thanks for escalating. We've sent an invite to @Trcypenny1.

Re: Box won’t turn on

Mr+Flibbles+86 — Wed, 29 Nov 2023 08:48:08 GMT

We are still looking to help you Trcypenny1. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks