topic Re: Sky box will not turn on, remains in standby mode. We have turned on and off at the main power s in Sky Q https://helpforum.sky.com/t5/Sky-Q/Sky-box-will-not-turn-on-remains-in-standby-mode-We-have-turned-on-and-off-at-the-main-power-switc/m-p/4490978#M615721 <P>The sky box has now powered up but a message on the home screen reads</P><P>'To use this service, you need a satellite signal.'</P> Sun, 26 Nov 2023 12:53:39 GMT Jason19891 2023-11-26T12:53:39Z Sky box will not turn on, remains in standby mode. We have turned on and off at the main power switc https://helpforum.sky.com/t5/Sky-Q/Sky-box-will-not-turn-on-remains-in-standby-mode-We-have-turned-on-and-off-at-the-main-power-switc/m-p/4490962#M615712 <P>All other services are working fine, just unable to turn on our Sky Q Box&nbsp;</P> Sun, 26 Nov 2023 12:28:40 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-will-not-turn-on-remains-in-standby-mode-We-have-turned-on-and-off-at-the-main-power-switc/m-p/4490962#M615712 Jason19891 2023-11-26T12:28:40Z Re: Sky box will not turn on, remains in standby mode. We have turned on and off at the main power s https://helpforum.sky.com/t5/Sky-Q/Sky-box-will-not-turn-on-remains-in-standby-mode-We-have-turned-on-and-off-at-the-main-power-switc/m-p/4490967#M615714 <P>Try the Sky Q recovery procedure from power off as described in step 2 here;<BR /><A href="https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on" target="_blank" rel="noopener">https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on</A></P> Sun, 26 Nov 2023 12:39:02 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-will-not-turn-on-remains-in-standby-mode-We-have-turned-on-and-off-at-the-main-power-switc/m-p/4490967#M615714 lettice 2023-11-26T12:39:02Z Re: Sky box will not turn on, remains in standby mode. We have turned on and off at the main power s https://helpforum.sky.com/t5/Sky-Q/Sky-box-will-not-turn-on-remains-in-standby-mode-We-have-turned-on-and-off-at-the-main-power-switc/m-p/4490978#M615721 <P>The sky box has now powered up but a message on the home screen reads</P><P>'To use this service, you need a satellite signal.'</P> Sun, 26 Nov 2023 12:53:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-will-not-turn-on-remains-in-standby-mode-We-have-turned-on-and-off-at-the-main-power-switc/m-p/4490978#M615721 Jason19891 2023-11-26T12:53:39Z