topic Changing mind about an add on in Sky Q

Changing mind about an add on

Kinski — Sat, 25 Nov 2023 11:57:43 GMT

Hi. I made an add on to my sky package but have changed my mind. Is there anyway of cancelling it before my next bill date.

Re: Changing mind about an add on

cuke — Sat, 25 Nov 2023 12:01:34 GMT

There might be a cooling off period but you'd be better off contacting them by phone asap..

Re: Changing mind about an add on

MightyQuinn — Sat, 25 Nov 2023 12:39:56 GMT

Hi @Kinski As long as it is not Sports. They take a dim view of people subscribing to watch a particular match and then cancelling immediately afterwards.

Re: Changing mind about an add on

nigea99 — Sat, 25 Nov 2023 13:25:00 GMT

@cuke wrote:

There might be a cooling off period but you'd be better off contacting them by phone asap..

I don't think any add-on subscriptions have a cooling off period.

If it was not part of a long term (e.g. 18 month) contract I think most on SKY Q can be cancelled with 31 days notice - although this may still creep into your next payment due @Kinski