https://helpforum.sky.com/t5/Sky-Q/Sky-remote-not-working-and-lost-network-connection/m-p/4489771#M615455 <P>Did a sky reset and now my remote control isn't working and I've lost network connection.</P> Sat, 25 Nov 2023 07:46:45 GMT Mia6Jack4 2023-11-25T07:46:45Z https://helpforum.sky.com/t5/Sky-Q/Sky-remote-not-working-and-lost-network-connection/m-p/4489771#M615455 <P>Did a sky reset and now my remote control isn't working and I've lost network connection.</P> Sat, 25 Nov 2023 07:46:45 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-remote-not-working-and-lost-network-connection/m-p/4489771#M615455 Mia6Jack4 2023-11-25T07:46:45Z https://helpforum.sky.com/t5/Sky-Q/Sky-remote-not-working-and-lost-network-connection/m-p/4489819#M615469 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1075906">@Mia6Jack4</a>&nbsp;wrote:<BR /> <P>Did a sky reset and now my remote control isn't working and I've lost network connection.</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1075906">@Mia6Jack4</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?</P> <P>If your remote is still not working try the troubleshooting tips in the link&nbsp;<A href="https://www.sky.com/help/articles/sky-q-remote-help" target="_blank" rel="noopener">Here</A>&nbsp;</P> Sat, 25 Nov 2023 08:44:42 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-remote-not-working-and-lost-network-connection/m-p/4489819#M615469 Quoman7 2023-11-25T08:44:42Z