https://helpforum.sky.com/t5/Sky-Q/Problems-with-remote/m-p/4489490#M615376 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908782">@DH31</a>&nbsp;wrote:<BR /> <P>Remote will turn tv on and off and turn volume up and down but won't change channels&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908782">@DH31</a>&nbsp;</P> <P>The Sky Q remotes when correctly paired to a TV will only work Volume, Mute, On/Off and input select. &nbsp; They will not change channels on the TV Set.</P> <P>If you are saying it will not change the channels on the Q box then it possibly needs resetting.</P> <P>To completly reset your Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the remote led flashes and follow onscreen instructions to re- pair.</P> Fri, 24 Nov 2023 19:45:29 GMT oldfella 2023-11-24T19:45:29Z https://helpforum.sky.com/t5/Sky-Q/Problems-with-remote/m-p/4489463#M615373 <P>Remote will turn tv on and off and turn volume up and down but won't change channels&nbsp;</P> Fri, 24 Nov 2023 19:25:22 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-remote/m-p/4489463#M615373 DH31 2023-11-24T19:25:22Z https://helpforum.sky.com/t5/Sky-Q/Problems-with-remote/m-p/4489490#M615376 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908782">@DH31</a>&nbsp;wrote:<BR /> <P>Remote will turn tv on and off and turn volume up and down but won't change channels&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908782">@DH31</a>&nbsp;</P> <P>The Sky Q remotes when correctly paired to a TV will only work Volume, Mute, On/Off and input select. &nbsp; They will not change channels on the TV Set.</P> <P>If you are saying it will not change the channels on the Q box then it possibly needs resetting.</P> <P>To completly reset your Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the remote led flashes and follow onscreen instructions to re- pair.</P> Fri, 24 Nov 2023 19:45:29 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-remote/m-p/4489490#M615376 oldfella 2023-11-24T19:45:29Z