topic Re: Sky box interference in Sky Q

Sky box interference

Scuzz — Fri, 24 Nov 2023 15:34:29 GMT

We are having problems with our verisure alarm updates and their engineer has said it is due to our sky interfering with it. And if we get in touch you should be able to sort it out for us

Re: Sky box interference

oj01 — Fri, 24 Nov 2023 16:01:47 GMT

@Scuzz wrote:
We are having problems with our verisure alarm updates and their engineer has said it is due to our sky interfering with it. And if we get in touch you should be able to sort it out for us

In case you're not aware, you are only asking Sky customers here not Sky themselves.

Re: Sky box interference

MightyQuinn — Fri, 24 Nov 2023 16:07:35 GMT

Hi @Scuzz I have to ask, how is Sky Q TV interfering with your alarm system update?

Re: Sky box interference

TimmyBGood — Fri, 24 Nov 2023 17:03:35 GMT

@Scuzz

I can imagine how Sky Broadband might be an issue, but not Sky television...

Typically the only interaction between Sky Q and alarms/cameras is where the Q 'Eco Mode' causes the television box WiFi hotspot function to drop.