topic Re: TV connectivity is very patchy on mini box in Sky Q

TV connectivity is very patchy on mini box

DC+71 — Fri, 24 Nov 2023 15:02:01 GMT

Over last couple of days the tv on a minibox has become very patchy to the point of being unusable (is pertty much off 50% of the time). Occassionally it says there is a technical fault other times it is just blank. Have rebooted/reset numerous times - bith Sky Q box and mini box - including taking card in and out.

One observation is that it takes longer for a change of channel to be processed remaining blank for a period of time.

Re: TV connectivity is very patchy on mini box

Lucky66p — Fri, 24 Nov 2023 15:26:03 GMT

Mine is doing the same, have you had any response?

Re: TV connectivity is very patchy on mini box

DC+71 — Fri, 24 Nov 2023 15:41:59 GMT

Nothing yet

Re: TV connectivity is very patchy on mini box

DC+71 — Fri, 24 Nov 2023 21:31:23 GMT

Q box playing up significntly now

Re: TV connectivity is very patchy on mini box

oldfella — Fri, 24 Nov 2023 21:41:40 GMT

@DC+71 wrote:

Over last couple of days the tv on a minibox has become very patchy to the point of being unusable (is pertty much off 50% of the time). Occassionally it says there is a technical fault other times it is just blank. Have rebooted/reset numerous times - bith Sky Q box and mini box - including taking card in and out.

One observation is that it takes longer for a change of channel to be processed remaining blank for a period of time.

Hi @DC+71

Try a Reset Settings in the main Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: TV connectivity is very patchy on mini box

Lucky66p — Sat, 25 Nov 2023 07:24:32 GMT

All good now

Re: TV connectivity is very patchy on mini box

DC+71 — Sat, 25 Nov 2023 11:05:29 GMT

Thanks have tried hidden reset just now on q box - still same results after restart. Looking at a blue screen and technical fault with channel message on mini box tv right now - will disappear after I change in and out of channel. Still notably slow when changing between channels.

Re: TV connectivity is very patchy on mini box

Woody1063 — Mon, 29 Sep 2025 16:18:08 GMT

Mine is doing the same too.