topic Re: How do I order sky extenders in Sky Q

How do I order sky extenders

Scott73 — Fri, 24 Nov 2023 12:49:11 GMT

Cannot connect skyq mini box to main skyq box. I have moved it into a new part of the house and it says I need sky extenders. Can't find a sky phone number where you actually get to talk to someone.

Re: How do I order sky extenders

PandJ2020 — Fri, 24 Nov 2023 13:01:57 GMT

@Scott73 wrote:
Can't find a sky phone number where you actually get to talk to someone.

You'll have to battle your way past the robot to speak to someone.

Re: How do I order sky extenders

Chodley — Fri, 24 Nov 2023 13:39:12 GMT

You can just buy your own extender. Someone on here used a tp-link RE200 v1 (about £20)

@Beachmouse - did you use that to connect directly between a mini and Q or are you on Sky BB and connected it to the router's wifi?

Re: How do I order sky extenders

Beachmouse — Fri, 24 Nov 2023 13:42:53 GMT

@Chodley My broadband providers is Virgin Business.

I connected the main Sky Q box, via Ethernet, to the TP-Link. That is then wirelessly connecting to the network.

Re: How do I order sky extenders

Chodley — Fri, 24 Nov 2023 14:26:23 GMT

@Beachmouse wrote:
@Chodley My broadband providers is Virgin Business.

I connected the main Sky Q box, via Ethernet, to the TP-Link. That is then wirelessly connecting to the network.

Ah yeah it was @Gaz1 who was using it via wifi wasn't it.

Re: How do I order sky extenders

Beachmouse — Fri, 24 Nov 2023 14:29:08 GMT

Yes, I believe he was using WiFi to connect.