https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4489095#M615304 <P>sky have given me this option to request a new sky Q remote&nbsp;</P> Fri, 24 Nov 2023 13:48:23 GMT Laura105 2023-11-24T13:48:23Z https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4489095#M615304 <P>sky have given me this option to request a new sky Q remote&nbsp;</P> Fri, 24 Nov 2023 13:48:23 GMT https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4489095#M615304 Laura105 2023-11-24T13:48:23Z https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4489150#M615317 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3908402">@Laura105</a>&nbsp;</P> <P>What's wrong with the current remote?&nbsp;After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).</P> Fri, 24 Nov 2023 14:37:24 GMT https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4489150#M615317 Daniel0210 2023-11-24T14:37:24Z