topic Re: Cancel return in Sky Q

Cancel return

Vickybrock — Fri, 24 Nov 2023 11:34:01 GMT

I cancelled my 2nd sky box but decided to keep and renew contract. They're now charging for return. How can I tell them I've kept it

Re: Cancel return

PandJ2020 — Fri, 24 Nov 2023 13:01:16 GMT

@Vickybrock wrote:
How can I tell them I've kept it

By calling them?

Re: Cancel return

Daniel0210 — Fri, 24 Nov 2023 13:08:13 GMT

@Vickybrock wrote:

I cancelled my 2nd sky box but decided to keep and renew contract. They're now charging for return. How can I tell them I've kept it

@Vickybrock

I presume you mean they are charging you for non return? If you cancelled your Multiscreen subscription and then changed your mind and renewed the Multiscreen subscription, if you don't want to call we can maybe get you some help from the Messaging Team so let us know.