https://helpforum.sky.com/t5/Sky-Q/New-customer-engineer-visit/m-p/4487033#M614918 <P>Hi all&nbsp;</P><P>&nbsp;</P><P>should I be sent my box before the engineer comes or do they bring it with them?&nbsp;<BR /><BR /></P><P>thanks</P><P>&nbsp;</P> Wed, 22 Nov 2023 10:12:47 GMT Nikihutch 2023-11-22T10:12:47Z https://helpforum.sky.com/t5/Sky-Q/New-customer-engineer-visit/m-p/4487033#M614918 <P>Hi all&nbsp;</P><P>&nbsp;</P><P>should I be sent my box before the engineer comes or do they bring it with them?&nbsp;<BR /><BR /></P><P>thanks</P><P>&nbsp;</P> Wed, 22 Nov 2023 10:12:47 GMT https://helpforum.sky.com/t5/Sky-Q/New-customer-engineer-visit/m-p/4487033#M614918 Nikihutch 2023-11-22T10:12:47Z https://helpforum.sky.com/t5/Sky-Q/New-customer-engineer-visit/m-p/4487041#M614920 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3373546">@Nikihutch</a>&nbsp; If it's for Sky Q TV service the engineer brings the box.</P> <P>&nbsp;</P> <P>If it's for broadband you'll have an activation date (which is normally working 10 days away from the order date) the hub is sent by post.</P> Wed, 22 Nov 2023 10:20:33 GMT https://helpforum.sky.com/t5/Sky-Q/New-customer-engineer-visit/m-p/4487041#M614920 GD1 2023-11-22T10:20:33Z https://helpforum.sky.com/t5/Sky-Q/New-customer-engineer-visit/m-p/4487132#M614932 <P>Thank you! It's tv&nbsp;</P> Wed, 22 Nov 2023 12:45:28 GMT https://helpforum.sky.com/t5/Sky-Q/New-customer-engineer-visit/m-p/4487132#M614932 Nikihutch 2023-11-22T12:45:28Z