topic Re: Apps not working in Sky Q

Apps not working

Johnf1959 — Mon, 20 Nov 2023 15:05:36 GMT

Hi I cannot watch anything on my paramount plus or Disney plus apps, all the other apps and sky is working fine but I'm unable to do this, can you please help, I have reset the box and refreshed the apps

Re: Apps not working

Addie15 — Tue, 21 Nov 2023 09:08:10 GMT

Hi there, Johnf1959. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Apps not working

Lisa-P1987 — Thu, 23 Nov 2023 10:03:20 GMT

We are still looking to help you @Johnf1959 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Apps not working

KH70 — Wed, 03 Jan 2024 17:11:37 GMT

I'm having the same issue for the second time 😕