topic Re: Restart Sky Q Box in Sky Q

Restart Sky Q Box

JFM1 — Thu, 30 Mar 2023 15:56:25 GMT

Is there some way to do a "proper" restart of the Sky Q box with the remote control?

By "proper" I mean the same sort of restart as switching it off at the wall socket and back on again.

Re: Restart Sky Q Box

Daniel0210 — Thu, 30 Mar 2023 16:01:23 GMT

@JFM1

The reboot does involve turning it off at the plug. Is that a problem?

Re: Restart Sky Q Box

nigea99 — Thu, 30 Mar 2023 16:12:28 GMT

@JFM1 wrote:

Is there some way to do a "proper" restart of the Sky Q box with the remote control?

By "proper" I mean the same sort of restart as switching it off at the wall socket and back on again.

hi @JFM1

No, there is no option from within the GUI to perform the equivalent of a power down restart I am afraid

Re: Restart Sky Q Box

User-FriendLee — Fri, 01 Sep 2023 23:29:18 GMT

Why hasn't this simple functionality been implemented. These devices crash/lose connection on a regular basis and the only way to resolve the issue is by performing a full, ungraceful power cycle. I can't help but feel that this causes harm to the hardware/software and I expect that my SkyQ boxes will eventually shown signs of abuse in time, through no fault of my own. Sky advertised this product as "fluid viewing"... at the moment it's "Frequent unplugging,"

Re: Restart Sky Q Box

GeorgeJ2024 — Tue, 21 Nov 2023 01:14:56 GMT

Secret:

Settings, Setup, Preferences, Change Maximum Recording to 5 or 6. It will advise the box needs to restart. Press Okay and it will then reboot.

Re: Restart Sky Q Box

Gauntlet-Guy — Mon, 27 Nov 2023 18:05:20 GMT

Yes. I came here looking for the same reboot for the same reasons.

the other feature option is to have a way to simply force reset the WiFi connection, without having to clearl the settings and key in the network key again.

it is a constant and infuriating issue of the box losing connect ion, some time as immediately after reconnecting it!!!!

i then have to reset the network on the box keying in the long key.
Or use my router app to reboot my ASUS router. Kicking everything and everyone off the internet. All because the one stupid thing to not be able to connect is the sky Q.

God i hope virgin will run a cable down my drive!!!!!!!!

Re: Restart Sky Q Box

SophieKR — Tue, 13 Feb 2024 16:47:19 GMT

This is excellent, thank you.

Re: Restart Sky Q Box

Chodley — Tue, 13 Feb 2024 17:28:05 GMT

@User-FriendLee wrote:
Why hasn't this simple functionality been implemented. These devices crash/lose connection on a regular basis and the only way to resolve the issue is by performing a full, ungraceful power cycle. I can't help but feel that this causes harm to the hardware/software and I expect that my SkyQ boxes will eventually shown signs of abuse in time, through no fault of my own. Sky advertised this product as "fluid viewing"... at the moment it's "Frequent unplugging,"

I do like that hack above of changing the max recordings.

But I'm not sure how you would ever expect to reboot a crashed box via a remote. You can hold down the power button on the front of the box to force a reboot.

Re: Restart Sky Q Box

Boringoldfart — Thu, 31 Oct 2024 15:57:02 GMT

Thanks very much!

The sky box is in a network cupboard in the basement so this is very helpful.

Re: Restart Sky Q Box

MightyQuinn — Thu, 31 Oct 2024 17:09:52 GMT

I use a smart plug, Alexa, turn off (on) the Sky Q Plug.

Re: Restart Sky Q Box

Cliffton — Fri, 10 Jan 2025 19:40:06 GMT

Brilliant! Your instructions worked perfectly. Thanks.

Re: Restart Sky Q Box

PapaEllis — Fri, 28 Feb 2025 12:25:24 GMT

Thank you thank you thank you, this is an amazing solution, what an absolute legend

Re: Restart Sky Q Box

PapaEllis — Fri, 28 Feb 2025 12:27:19 GMT

This is another amazing solution, this and the max recording trick are spot on, thank you