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    <title>topic Re: Netflix ap doesn’t start unless I reset sky box in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/Netflix-ap-doesn-t-start-unless-I-reset-sky-box/m-p/4485567#M614592</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3904844"&gt;@ShaneP&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Netflix doesn't start unless I restart my box but I have to restart box every time I use Netflix&amp;nbsp;&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3904844"&gt;@ShaneP&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried a&amp;nbsp;&lt;STRONG&gt;Reset Settings&amp;nbsp;&lt;/STRONG&gt;&lt;SPAN&gt;in the Q box hidden menu.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;To enter hidden menu press Home and navigate down to Settings but do not select Settings.&lt;BR /&gt;With Settings highlighted press &lt;STRONG&gt;0 0 1 Select.&lt;/STRONG&gt;&lt;BR /&gt;Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. &lt;BR /&gt;After the Reset you will have to re pair your Bluetooth remote If you use one.&lt;BR /&gt;If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.&lt;BR /&gt;To re pair the remote press 1 &amp;amp; 3 together on the remote and follow onscreen instructions to re pair.&lt;BR /&gt;&lt;BR /&gt;Make sure that you are pointing the remote at the Q box when you press 1 &amp;amp; 3 together.&lt;BR /&gt;&lt;BR /&gt;Resetting the settings will also reset:&lt;BR /&gt;&lt;BR /&gt;Audio visual settings, such as picture resolution and HDMI control&lt;BR /&gt;Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.&lt;/P&gt;</description>
    <pubDate>Mon, 20 Nov 2023 18:34:31 GMT</pubDate>
    <dc:creator>oldfella</dc:creator>
    <dc:date>2023-11-20T18:34:31Z</dc:date>
    <item>
      <title>Netflix ap doesn’t start unless I reset sky box</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Netflix-ap-doesn-t-start-unless-I-reset-sky-box/m-p/4485495#M614566</link>
      <description>&lt;P&gt;Netflix doesn't start unless I restart my box but I have to restart box every time I use Netflix&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 20 Nov 2023 17:22:58 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Netflix-ap-doesn-t-start-unless-I-reset-sky-box/m-p/4485495#M614566</guid>
      <dc:creator>ShaneP</dc:creator>
      <dc:date>2023-11-20T17:22:58Z</dc:date>
    </item>
    <item>
      <title>Re: Netflix ap doesn’t start unless I reset sky box</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Netflix-ap-doesn-t-start-unless-I-reset-sky-box/m-p/4485567#M614592</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3904844"&gt;@ShaneP&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Netflix doesn't start unless I restart my box but I have to restart box every time I use Netflix&amp;nbsp;&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3904844"&gt;@ShaneP&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried a&amp;nbsp;&lt;STRONG&gt;Reset Settings&amp;nbsp;&lt;/STRONG&gt;&lt;SPAN&gt;in the Q box hidden menu.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;To enter hidden menu press Home and navigate down to Settings but do not select Settings.&lt;BR /&gt;With Settings highlighted press &lt;STRONG&gt;0 0 1 Select.&lt;/STRONG&gt;&lt;BR /&gt;Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. &lt;BR /&gt;After the Reset you will have to re pair your Bluetooth remote If you use one.&lt;BR /&gt;If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.&lt;BR /&gt;To re pair the remote press 1 &amp;amp; 3 together on the remote and follow onscreen instructions to re pair.&lt;BR /&gt;&lt;BR /&gt;Make sure that you are pointing the remote at the Q box when you press 1 &amp;amp; 3 together.&lt;BR /&gt;&lt;BR /&gt;Resetting the settings will also reset:&lt;BR /&gt;&lt;BR /&gt;Audio visual settings, such as picture resolution and HDMI control&lt;BR /&gt;Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.&lt;/P&gt;</description>
      <pubDate>Mon, 20 Nov 2023 18:34:31 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Netflix-ap-doesn-t-start-unless-I-reset-sky-box/m-p/4485567#M614592</guid>
      <dc:creator>oldfella</dc:creator>
      <dc:date>2023-11-20T18:34:31Z</dc:date>
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