https://helpforum.sky.com/t5/Sky-Q/New-box-request/m-p/4485015#M614478 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3904377">@Neetie406</a>&nbsp; You're not talking to Sky customer services via the forum, no one here can send you anything.&nbsp; You'll need to call back.</P> Mon, 20 Nov 2023 11:06:07 GMT GD1 2023-11-20T11:06:07Z https://helpforum.sky.com/t5/Sky-Q/New-box-request/m-p/4485009#M614477 <P>I spoke to someone last week. They made a note on our account that if we continued to have problems we could get a new box. I would like to request a new box.</P> Mon, 20 Nov 2023 11:02:02 GMT https://helpforum.sky.com/t5/Sky-Q/New-box-request/m-p/4485009#M614477 Neetie406 2023-11-20T11:02:02Z https://helpforum.sky.com/t5/Sky-Q/New-box-request/m-p/4485015#M614478 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3904377">@Neetie406</a>&nbsp; You're not talking to Sky customer services via the forum, no one here can send you anything.&nbsp; You'll need to call back.</P> Mon, 20 Nov 2023 11:06:07 GMT https://helpforum.sky.com/t5/Sky-Q/New-box-request/m-p/4485015#M614478 GD1 2023-11-20T11:06:07Z https://helpforum.sky.com/t5/Sky-Q/New-box-request/m-p/4485053#M614487 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3904377">@Neetie406</a>&nbsp;</P> <P>If Sky agree to what is described as a doorstep box swap, DPD will deliver your replacement box and take the faulty one away. Remember to remove the viewing card from the faulty box when you disconnect it.&nbsp;</P> Mon, 20 Nov 2023 11:28:16 GMT https://helpforum.sky.com/t5/Sky-Q/New-box-request/m-p/4485053#M614487 Daniel0210 2023-11-20T11:28:16Z