topic Re: Loosing signal between boxes sound cutting out on tv in Sky Q

Loosing signal between boxes sound cutting out on tv

David132 — Fri, 17 Nov 2023 10:49:05 GMT

Loosing signal between both sky boxes, internet going off all the time and having to re set it. Sound cutting out on tv. The TV is fine that's been looked at a sky engineer probably thinks it's some thing to do with the Qbox. Very disappointed in the board and not had it long and regret moving from other provider

Re: Loosing signal between boxes sound cutting out on tv

Addie15 — Sat, 18 Nov 2023 09:08:18 GMT

Hi there, David132. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Loosing signal between boxes sound cutting out on tv

Addie15 — Mon, 20 Nov 2023 09:10:35 GMT

Update-We are closing this invite now due to no response within 48 hours. If you s till need help, please let us know so we can re-escalate this for you. Thanks.