topic Re: This message appears consistently when trying to access the TV guide in Sky Q https://helpforum.sky.com/t5/Sky-Q/This-message-appears-consistently-when-trying-to-access-the-TV-guide/m-p/4484751#M614419 <P>Thank you - this worked second time around! All sorted - till next time. Thanks for advice</P> Mon, 20 Nov 2023 07:32:20 GMT Sandlem 2023-11-20T07:32:20Z This message appears consistently when trying to access the TV guide https://helpforum.sky.com/t5/Sky-Q/This-message-appears-consistently-when-trying-to-access-the-TV-guide/m-p/4484554#M614358 <P>Waiting for TV Scheduleā€¦ comedy's up when accessing the tv guide for all channels, HD, +1. Any suggestions welcome thanks in anticipation<BR /><BR /></P><P>&nbsp;</P> Sun, 19 Nov 2023 19:19:18 GMT https://helpforum.sky.com/t5/Sky-Q/This-message-appears-consistently-when-trying-to-access-the-TV-guide/m-p/4484554#M614358 Sandlem 2023-11-19T19:19:18Z Re: This message appears consistently when trying to access the TV guide https://helpforum.sky.com/t5/Sky-Q/This-message-appears-consistently-when-trying-to-access-the-TV-guide/m-p/4484562#M614361 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3897312">@Sandlem</a>&nbsp;</P> <P>You haven't said what you've tried already. Have you rebooted your main Sky Q box?&nbsp;<BR /><BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">šŸ </span> button</P> Sun, 19 Nov 2023 19:24:55 GMT https://helpforum.sky.com/t5/Sky-Q/This-message-appears-consistently-when-trying-to-access-the-TV-guide/m-p/4484562#M614361 Daniel0210 2023-11-19T19:24:55Z Re: This message appears consistently when trying to access the TV guide https://helpforum.sky.com/t5/Sky-Q/This-message-appears-consistently-when-trying-to-access-the-TV-guide/m-p/4484751#M614419 <P>Thank you - this worked second time around! All sorted - till next time. Thanks for advice</P> Mon, 20 Nov 2023 07:32:20 GMT https://helpforum.sky.com/t5/Sky-Q/This-message-appears-consistently-when-trying-to-access-the-TV-guide/m-p/4484751#M614419 Sandlem 2023-11-20T07:32:20Z