topic Re: Sky Q Mini Box Error MR106 in Sky Q

Sky Q Mini Box Error MR106

Belinda17 — Sun, 05 Nov 2023 14:50:29 GMT

My Sky Q Mini Box isn't working, I get the Error MR106 along with Your Sky Q Mini Box has not been able to connect to the activation server.
I have unpluged the router and turned off both boxes but still getting the error code

Re: Sky Q Mini Box Error MR106

Chodley — Sun, 05 Nov 2023 16:23:56 GMT

Set the mini up again from scratch

Re: Sky Q Mini Box Error MR106

oldfella — Sun, 05 Nov 2023 16:43:02 GMT

@Belinda17 wrote:

My Sky Q Mini Box isn't working, I get the Error MR106 along with Your Sky Q Mini Box has not been able to connect to the activation server.
I have unpluged the router and turned off both boxes but still getting the error code

Hi @Belinda17

Try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.

Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly.

Re: Sky Q Mini Box Error MR106

Darren26 — Sat, 18 Nov 2023 12:31:14 GMT

Re: Sky Q Mini Box Error MR106

Belinda17 — Sun, 19 Nov 2023 19:28:47 GMT

Am still getting it the above answers haven't helped

Re: Sky Q Mini Box Error MR106

oldfella — Sun, 19 Nov 2023 19:37:22 GMT

@Belinda17 wrote:

Am still getting it the above answers haven't helped

Who is your Broadband supplier @Belinda17

Re: Sky Q Mini Box Error MR106

Belinda17 — Sun, 19 Nov 2023 19:45:51 GMT

@oldfella Its Virgin Media

Re: Sky Q Mini Box Error MR106

oldfella — Sun, 19 Nov 2023 19:48:29 GMT

@Belinda17 wrote:

@oldfella Its Virgin Media

Hi @Belinda17

what happens when you reboot the mini?

Re: Sky Q Mini Box Error MR106

Laing1 — Sun, 19 Nov 2023 20:06:06 GMT

@Belinda17 wrote:

Am still getting it the above answers haven't helped

@Belinda17 when you go into home>settings>status does watch on Sky Q mini have a tick against it if not scroll across and down to that the try reactivate

Re: Sky Q Mini Box Error MR106

Belinda17 — Sun, 19 Nov 2023 21:09:07 GMT

I get the same message and it won't let you into the box, I have other mini box's and they work fine

Re: Sky Q Mini Box Error MR106

Belinda17 — Sun, 19 Nov 2023 21:11:08 GMT

@Laing1 I can not get into the box as soon as I turn it on I get the message and can't get pass that

Re: Sky Q Mini Box Error MR106

oldfella — Sun, 19 Nov 2023 21:17:42 GMT

@Belinda17 wrote:

I get the same message and it won't let you into the box, I have other mini box's and they work fine

Hi @Belinda17

Maybe worth swapping over the mini with one that is working just to see it will connect at a different location. Choose the mini nearest to the main Q box if possible

Re: Sky Q Mini Box Error MR106

Belinda17 — Sun, 19 Nov 2023 21:23:43 GMT

@oldfella I will give that ago tomorrow and see if it works or not.

Am trying to figure out how you add a photo so you can see.

@oldfella wrote:
@Belinda17 wrote:
I get the same message and it won't let you into the box, I have other mini box's and they work fine
Hi @Belinda17
Maybe worth swapping over the mini with one that is working just to see it will connect at a different location. Choose the mini nearest to the main Q box if possible

Re: Sky Q Mini Box Error MR106

oldfella — Sun, 19 Nov 2023 21:30:28 GMT

@Belinda17 wrote:

@oldfella I will give that ago tomorrow and see if it works or not.

Am trying to figure out how you add a photo so you can see.

@oldfella wrote:

@Belinda17 wrote:

I get the same message and it won't let you into the box, I have other mini box's and they work fine

Hi @Belinda17

Maybe worth swapping over the mini with one that is working just to see it will connect at a different location. Choose the mini nearest to the main Q box if possible

Hi @Belinda17

You click the camera icon above the post box to add a photo.

Edit

If you wasn't aware MR 106 is a connection error

Re: Sky Q Mini Box Error MR106

ed68 — Sat, 20 Jan 2024 12:00:22 GMT

I've been having this issue for the past couple of days. I've just spoken to Sky and they advise to change the setting on the main box and mini box to active from eco. Apparently, in eco mode the box goes to sleep from 4am until 6am. However, if the box doesn't wake up properly the MR106 Error may occur.

Will have to wait and see if this solves the issue.

Re: Sky Q Mini Box Error MR106

cuke — Sat, 20 Jan 2024 12:10:36 GMT

And the other things you can check is that all the minibox's and the main box are running the same firmware version. Also delete fully any unwanted and deleted recordings https://www.sky.com/help/articles/recording-on-sky-q#:~:text=Managing%20your%20recordings,Recordings%20section%20on%20your%20Planner.&text=To%20delete%20a%20recording%2C%20go,by%20Deleted%20and%20select%20Undelete.

Re: Sky Q Mini Box Error MR106

Belinda17 — Sun, 21 Jan 2024 18:45:52 GMT

@cuke I finally got mine working by plugging it in near to the Sky Q box and the Broadband Roater, I will have a look at my settings

Re: Sky Q Mini Box Error MR106

cuke — Mon, 22 Jan 2024 10:45:33 GMT

@Belinda17 wrote:
My Sky Q Mini Box isn't working, I get the Error MR106 along with Your Sky Q Mini Box has not been able to connect to the activation server.
I have unpluged the router and turned off both boxes but still getting the error code

Check also that all the boxes are on the same standby settings...

Re: Sky Q Mini Box Error MR106

RichardMUK — Fri, 18 Oct 2024 17:28:04 GMT

I found that by rebooting my WiFi router (Vodafone) then restarting my Sky Q box and then restarting my Sky Mini Box solved the problem.

Re: Sky Q Mini Box Error MR106

Boris+Blank — Sat, 23 Aug 2025 07:03:11 GMT

@RichardMUK

That worked for me, thanks!