topic Re: Netflix in Sky Q

Netflix

kellychicken — Sat, 18 Nov 2023 15:29:08 GMT

Netflix not working just getting a red spinning circle

Re: Netflix

oldfella — Sat, 18 Nov 2023 15:30:20 GMT

@kellychicken wrote:

Netflix not working just getting a red spinning circle

Try rebooting your Q box

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: Netflix

kellychicken — Sat, 18 Nov 2023 15:56:37 GMT

Thanks still not working

Re: Netflix

oldfella — Sat, 18 Nov 2023 15:58:58 GMT

@kellychicken wrote:

Thanks still not working

Only other thing I can suggest @kellychicken is a reboot on your Broadband router.

Re: Netflix

kellychicken — Sat, 18 Nov 2023 16:05:40 GMT

Will try thanks