https://helpforum.sky.com/t5/Sky-Q/No-signal-from-sky-box-and-showing-blue-screen/m-p/4483094#M614029 <P>Hi there, Carla6. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Sat, 18 Nov 2023 08:50:16 GMT Addie15 2023-11-18T08:50:16Z https://helpforum.sky.com/t5/Sky-Q/No-signal-from-sky-box-and-showing-blue-screen/m-p/4482577#M613894 <P>My sky q box is just showing a blue screen on my tv. Have tried rebooting , taking the plug out and waiting for 30secs but nothing seems to be working.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="170023753784118083606677544781.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/95070i64813022942D418D/image-size/medium?v=v2&amp;px=400" role="button" title="170023753784118083606677544781.jpg" alt="170023753784118083606677544781.jpg" /></span></P><P> </P> Fri, 17 Nov 2023 16:12:38 GMT https://helpforum.sky.com/t5/Sky-Q/No-signal-from-sky-box-and-showing-blue-screen/m-p/4482577#M613894 Carla6 2023-11-17T16:12:38Z https://helpforum.sky.com/t5/Sky-Q/No-signal-from-sky-box-and-showing-blue-screen/m-p/4483094#M614029 <P>Hi there, Carla6. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Sat, 18 Nov 2023 08:50:16 GMT https://helpforum.sky.com/t5/Sky-Q/No-signal-from-sky-box-and-showing-blue-screen/m-p/4483094#M614029 Addie15 2023-11-18T08:50:16Z https://helpforum.sky.com/t5/Sky-Q/No-signal-from-sky-box-and-showing-blue-screen/m-p/4484848#M614442 <P>Update-We are closing this invite now due to no response within 48 hours. If you s till need help, please let us know so we can re-escalate this for you. Thanks.</P> Mon, 20 Nov 2023 09:08:04 GMT https://helpforum.sky.com/t5/Sky-Q/No-signal-from-sky-box-and-showing-blue-screen/m-p/4484848#M614442 Addie15 2023-11-20T09:08:04Z