topic Sky Q box not connecting in Sky Q

Sky Q box not connecting

Yas91 — Fri, 17 Nov 2023 16:07:33 GMT

My sky Q box will not connect to the tv when you press the standby button to turn sky Q box on it shows a green light but there is no connectivity to the tv I have checked all wires and connections they all seem fine it's been like this for 2/3 days now

Re: Sky Q box not connecting

Laing1 — Fri, 17 Nov 2023 16:31:23 GMT

@Yas91 wrote:

My sky Q box will not connect to the tv when you press the standby button to turn sky Q box on it shows a green light but there is no connectivity to the tv I have checked all wires and connections they all seem fine it's been like this for 2/3 days now

@Yas91 when the green light is on try pressing the following buttons on your remote home 1080 home

Re: Sky Q box not connecting

Gemst — Fri, 17 Nov 2023 18:40:09 GMT

This home1080home just changed my screen resolution, nothing to do with connectivity how do I change it back please??

Re: Sky Q box not connecting

Laing1 — Fri, 17 Nov 2023 21:23:24 GMT

@Gemst wrote:

This home1080home just changed my screen resolution, nothing to do with connectivity how do I change it back please??

@Gemst the home1080home rssets the box to 1080 i the default setting for your box you can change this back to what you need through settings audio visual

Re: Sky Q box not connecting

oldfella — Fri, 17 Nov 2023 21:59:00 GMT

@Gemst wrote:

This home1080home just changed my screen resolution, nothing to do with connectivity how do I change it back please??

Hi @Gemst

If your Q box is not connecting to your TV how do know that Home1080Home changed the resolution