topic Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan in Sky Q

There were men working on scaffolding at back by sky dish. Scaffolding now removed but some channels

Abs2 — Fri, 17 Nov 2023 14:54:33 GMT

Repair work with scaffolding was going on. Now scaffolding removed and work done. Some channels like 503,506,508,509 and 523 etc etc are not working. Msg reads This channel is currently affected by a problem with your satellite signal.

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

oj01 — Fri, 17 Nov 2023 15:02:01 GMT

@Abs2 Sounds like the dish has been knocked out of alignment. You'll need an engineer to realign it.

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

Abs2 — Fri, 17 Nov 2023 15:09:45 GMT

When Will Engineer arrive to realign sky dish to enable viewing all channels like 503,504,506,508,509,523 etc etc

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

oj01 — Fri, 17 Nov 2023 15:11:39 GMT

@Abs2 wrote:
When Will Engineer arrive to realign sky dish to enable viewing all channels like 503,504,506,508,509,523 etc etc

Have you contacted Sky to request one?

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

TimmyBGood — Fri, 17 Nov 2023 15:15:55 GMT

@Abs2

Once you've contacted Sky and Sky has logged the fault and booked an call-out with their local personnel, it's down to the availability of those people and the number of jobs already scheduled in that area.

Re: There were men working on scaffolding at back by sky dish. Scaffolding now removed but some chan

Daniel0210 — Fri, 17 Nov 2023 15:15:10 GMT

@Abs2

Due to the recent storms the engineers are busier than normal.