topic Need a new sky remote in Sky Q

Need a new sky remote

NikkiPitcher — Fri, 17 Nov 2023 15:08:25 GMT

Please could you send me a new sky remote for my sky Q box please.

Re: Need a new sky remote

MightyQuinn — Fri, 17 Nov 2023 15:25:32 GMT

Hi @NikkiPitcher This is a community of customers, not Sky customer services. However, if you have a good reason for a replacement https://www.sky.com/help/forms/replaceremote

Re: Need a new sky remote

Daniel0210 — Fri, 17 Nov 2023 15:28:21 GMT

@NikkiPitcher
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow the link posted by @MightyQuinn it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).

It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare.