sky viewing card

steveislo — Fri, 17 Nov 2023 10:55:37 GMT

My sky viewing card has stopped working al of a sudden. The message say " plesse inset your viewing card with chip facing up" . IT IS and always has been?

Re: sky viewing card

oldfella — Fri, 17 Nov 2023 11:21:54 GMT

@steveislo wrote:

My sky viewing card has stopped working al of a sudden. The message say " plesse inset your viewing card with chip facing up" . IT IS and always has been?

Hi @steveislo

First check that your viewing card is correctly inserted. Viewing card is in the right hand end of the box.
If it is in correctly there is not enough of it sticking out to grip and remove it.
Push it fully in and it will pop out slightly enough so you can remove it.
Make sure that it is in chip side up and chip end in first. Push it gently fully in and you should feel a slight click when it is engaged. If it has popped out enough to remove it is not located correctly.
If you are satisfied that it is in correctly
Try refreshing your Viewing card.
Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
Then select Use this option to trigger a callback

No call is actually made but the Viewing card should be refreshed.

Re: sky viewing card

Chrrissy — Sun, 07 Jul 2024 21:01:14 GMT

Please insert your viewing card with chip facing up ?

topic sky viewing card in Sky Q

sky viewing card

Re: sky viewing card

Re: sky viewing card