https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/4482054#M613763 <P>I'm getting a message on my Sky Q box saying Please insert your viewing card with the chip facing up. Any ideas of how to fix so I can continue viewing.&nbsp;</P> Fri, 17 Nov 2023 08:14:53 GMT Bob-P-1969 2023-11-17T08:14:53Z https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/4482054#M613763 <P>I'm getting a message on my Sky Q box saying Please insert your viewing card with the chip facing up. Any ideas of how to fix so I can continue viewing.&nbsp;</P> Fri, 17 Nov 2023 08:14:53 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/4482054#M613763 Bob-P-1969 2023-11-17T08:14:53Z https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/4482061#M613764 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3901698">@Bob-P-1969</a>&nbsp;wrote:<BR /><P>I'm getting a message on my Sky Q box saying Please insert your viewing card with the chip facing up. Any ideas of how to fix so I can continue viewing.&nbsp;</P><HR /></BLOCKQUOTE><P>Take it out, gently clean the chip with a soft cloth, put it back in</P> Fri, 17 Nov 2023 08:35:25 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/4482061#M613764 Invisiblename 2023-11-17T08:35:25Z