https://helpforum.sky.com/t5/Sky-Q/Engineer-appt-not-confirmed/m-p/4481311#M613589 <P>As I'm having satellite connectivity issues: signal strength 10 / signal quality 90</P><P>I did get the chat bot yesterday to seemingly book a home visit to get it looked at, but</P><P>&nbsp;</P><P>Can't check if it's gone thru,&nbsp;</P><P>1st time failed to confirm appt, system error!</P><P>2nd time chat bot confirmed appt, but no email confirmation &amp; it's not showing in track my orders.</P><P>&nbsp;</P><P>Any chance of an escalation to confirm if appt is live or not?</P><P><BR />TIA</P><P>Tom...</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 16 Nov 2023 12:31:42 GMT TomThumb5ive 2023-11-16T12:31:42Z https://helpforum.sky.com/t5/Sky-Q/Engineer-appt-not-confirmed/m-p/4481311#M613589 <P>As I'm having satellite connectivity issues: signal strength 10 / signal quality 90</P><P>I did get the chat bot yesterday to seemingly book a home visit to get it looked at, but</P><P>&nbsp;</P><P>Can't check if it's gone thru,&nbsp;</P><P>1st time failed to confirm appt, system error!</P><P>2nd time chat bot confirmed appt, but no email confirmation &amp; it's not showing in track my orders.</P><P>&nbsp;</P><P>Any chance of an escalation to confirm if appt is live or not?</P><P><BR />TIA</P><P>Tom...</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 16 Nov 2023 12:31:42 GMT https://helpforum.sky.com/t5/Sky-Q/Engineer-appt-not-confirmed/m-p/4481311#M613589 TomThumb5ive 2023-11-16T12:31:42Z