topic Re: E4 Sky Q Planner issue Weds 15/11 in Sky Q

E4 Sky Q Planner issue Weds 15/11

stevetugby — Wed, 15 Nov 2023 12:19:51 GMT

Trying to record a programme on E4 tonight But no programmes showing all day only "E4 preview"? Have rebooted the main Sky Q Box and all other programmes good so can only assume issue at Sky's end? Anybody Else having the same issue?

Re: E4 Sky Q Planner issue Weds 15/11

caesarome — Wed, 15 Nov 2023 13:51:13 GMT

@stevetugby

I see the same and it is also an issue online via the Sky Go app so it might be worth sending an email to the Viewer Relations team about this - viewerR@sky.uk

Re: E4 Sky Q Planner issue Weds 15/11

Dave-1234567890 — Wed, 15 Nov 2023 15:49:16 GMT

I have the same issue.
i have emailed as suggested and will report back if I get any joy

Re: E4 Sky Q Planner issue Weds 15/11

Dave-1234567890 — Wed, 15 Nov 2023 15:54:13 GMT

I left the tv on channel 135 for 15 minutes and the correct programming is now in the guide for it 😁

meanwhile the auto response from the email said they'd get back to me within 3 days 😢

Re: E4 Sky Q Planner issue Weds 15/11

Daniel0210 — Wed, 15 Nov 2023 16:38:17 GMT

@stevetugby

E4HD is showing programmes for tonight on the EPG now.