topic Re: Sky Q - intermittent noise upon switch on, software update failure in Sky Q

Sky Q - intermittent noise upon switch on, software update failure

Sarah+Washy — Fri, 03 Nov 2023 14:23:36 GMT

Every now and again, my Sky Q box makes a weird noise when switching on from standby. Also, occasionally the picture is jerky. Switching off and back on generally clears the issues.

I decided to check the software version. My box is 32B205 , currenty on Q230.000.14.00L. I understand that a newer version is available. It downloads, seems to be completing after going into standby. But it remains on the same version. I wonder if I have a hardware issue with the box?

Re: Sky Q - intermittent noise upon switch on, software update failure

Garethley — Sat, 04 Nov 2023 11:03:55 GMT

I noticed the same this morning when trying to upgrade.

Re: Sky Q - intermittent noise upon switch on, software update failure

Conner. — Wed, 15 Nov 2023 06:39:57 GMT

Mine just did update and mines same as above with (5nf3ptk). Sort thing after software version and believe that is currently latest version.???

Dame picture looks bad now sadly.