topic Re: Problem with hard disk drive & mini boxes have no signal in Sky Q

Problem with hard disk drive & mini boxes have no signal

LJ555 — Fri, 20 Oct 2023 11:31:26 GMT

Initially my mini boxes upstairs won't work and have no satilite signal.
After resetting everything, reactivating and rebooting, removing them from the network and adding them back on nothing...

Now the main Sky Q box has a problem with the hard drive disc?

Im losing patience, the children are on half term, the weather is rubbish and they wanted to watch a film.

We can't watch films nor go through Netflix/Disney plus because of more issues with sky!

Re: Problem with hard disk drive & mini boxes have no signal

PandJ2020 — Fri, 20 Oct 2023 12:51:16 GMT

If the HD is failing then everything is affected (including the minis).

See here: https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

but might require a call-out/replacement box.

Re: Problem with hard disk drive & mini boxes have no signal

Geoffrey6 — Tue, 14 Nov 2023 12:32:07 GMT

there is a problem with your Hard Disc Drive

Re: Problem with hard disk drive & mini boxes have no signal

TimmyBGood — Tue, 14 Nov 2023 12:41:22 GMT

@Geoffrey6

The link posted by @PandJ2020 above applies.