https://helpforum.sky.com/t5/Sky-Q/Fault-t/m-p/4478578#M612923 <P>Have you taken the card out, cleaned it and re-inserted?</P> Mon, 13 Nov 2023 13:32:29 GMT Chodley 2023-11-13T13:32:29Z https://helpforum.sky.com/t5/Sky-Q/Fault-t/m-p/4478560#M612918 <P>I have an issue where I have a message up saying</P><P>"please insert your viewing card with the chip facing up"</P><P>I've rebooted the Sky Box, but that hasn't resolved the matter!&nbsp;</P> Mon, 13 Nov 2023 13:16:19 GMT https://helpforum.sky.com/t5/Sky-Q/Fault-t/m-p/4478560#M612918 Oldsoulguy56 2023-11-13T13:16:19Z https://helpforum.sky.com/t5/Sky-Q/Fault-t/m-p/4478578#M612923 <P>Have you taken the card out, cleaned it and re-inserted?</P> Mon, 13 Nov 2023 13:32:29 GMT https://helpforum.sky.com/t5/Sky-Q/Fault-t/m-p/4478578#M612923 Chodley 2023-11-13T13:32:29Z