topic Re: Unable to login to paramount plus in Sky Q

Unable to login to paramount plus

Andrea471 — Sun, 12 Nov 2023 17:14:00 GMT

I have followed the information to connect my sky cinema with paramount plus, as I am aware this is actually done as it keeps saying I've connected them when I try to do it again. The problem is I have is signing in to paramount plus, it always states my email or password isn't correct. I seem to have tried everything but to no avail. I hope someone is able to help, many thanks in advance

Re: Unable to login to paramount plus

Tom-W19 — Mon, 13 Nov 2023 10:16:18 GMT

Hi @Andrea471

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Unable to login to paramount plus

Addie15 — Wed, 15 Nov 2023 10:23:02 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.