topic My mini boxes aren’t working in Sky Q https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477678#M612692 <P>All my mini boxes are glitching&nbsp;</P> Sun, 12 Nov 2023 14:15:30 GMT jamesmclachlan 2023-11-12T14:15:30Z My mini boxes aren’t working https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477678#M612692 <P>All my mini boxes are glitching&nbsp;</P> Sun, 12 Nov 2023 14:15:30 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477678#M612692 jamesmclachlan 2023-11-12T14:15:30Z Re: My mini boxes aren’t working https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477705#M612697 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3897442">@jamesmclachlan</a>&nbsp;</P> <P>What have you tried?&nbsp;</P> Sun, 12 Nov 2023 14:50:58 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477705#M612697 Daniel0210 2023-11-12T14:50:58Z Re: My mini boxes aren’t working https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477707#M612698 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3897442">@jamesmclachlan</a>&nbsp;wrote:<BR /> <P>All my mini boxes are glitching&nbsp;</P> <HR /></BLOCKQUOTE> <P>Going to need more than that if you want some help, any error messages at all?</P> Sun, 12 Nov 2023 14:52:09 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477707#M612698 GD1 2023-11-12T14:52:09Z Re: My mini boxes aren’t working https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477722#M612702 <P>I am the same, my mini box will not receive satellite signal, access catch-up TV or recordings. Yet I have satellite signal on main box.</P><P>&nbsp;</P><P>Also cannot access recordings in main box</P><P>&nbsp;</P><P>Fault diagnosis actions I have taken so far</P><P>&nbsp;</P><P>- reboot main SKY-Q box</P><P>- reboot mini sky box</P><P>- rebooted internet&nbsp;</P><P>- tested iPlayer via mininbix, this worked proving internet connection</P><P>- reactivated mini skq box from settings menu</P><P>&nbsp;</P><P>Still no satellite, recordings or catch-up</P><P>Have satellite signal on main box.</P><P>&nbsp;</P><P>Was ok last night, issue from this morning. Software version on min box is Q230.000.14.00L (5nf3ptk)</P><P>&nbsp;</P><P>This feels like a software issue problem to me...</P><P>&nbsp;</P><P>Hope this helps diagnose issue.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 12 Nov 2023 15:05:11 GMT https://helpforum.sky.com/t5/Sky-Q/My-mini-boxes-aren-t-working/m-p/4477722#M612702 Sparky0904 2023-11-12T15:05:11Z