https://helpforum.sky.com/t5/Sky-Q/My-remote-now-working/m-p/4476903#M612444 <P>Sky remote stopped working was doing volume tried to reset controller niw not working at all</P><P>&nbsp;</P> Sat, 11 Nov 2023 14:14:57 GMT Darren_tuckwell 2023-11-11T14:14:57Z https://helpforum.sky.com/t5/Sky-Q/My-remote-now-working/m-p/4476903#M612444 <P>Sky remote stopped working was doing volume tried to reset controller niw not working at all</P><P>&nbsp;</P> Sat, 11 Nov 2023 14:14:57 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-now-working/m-p/4476903#M612444 Darren_tuckwell 2023-11-11T14:14:57Z https://helpforum.sky.com/t5/Sky-Q/My-remote-now-working/m-p/4476907#M612446 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3896667">@Darren_tuckwell</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />(It might be quicker to purchase a new one from a retailer / main supermarket.)</P> Sat, 11 Nov 2023 14:18:43 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-now-working/m-p/4476907#M612446 Daniel0210 2023-11-11T14:18:43Z