topic Re: No signal in Sky Q

No signal

JoCrawshaw — Sat, 11 Nov 2023 12:56:43 GMT

My second sky q mini box shows no signal on tv however tv is connected to the internet. Cable is plugged in.

Re: No signal

Daniel0210 — Sat, 11 Nov 2023 13:04:28 GMT

@JoCrawshaw wrote:

My second sky q mini box shows no signal on tv

@JoCrawshaw
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.

If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.

Re: No signal

JoCrawshaw — Sat, 11 Nov 2023 13:20:28 GMT

Yes it's no satellite signal. It used to work fine. My main box in the lounge works fine. It then says select source which I have and is all set up fine.

Re: No signal

Daniel0210 — Sat, 11 Nov 2023 13:26:18 GMT

@JoCrawshaw

If it is only showing no satellite signal on the mini box, then;

on your main Sky Q box go to Settings > Watch on Sky Q Mini Box > Reactivate.

I believe this should refresh the signal going to the Mini box. Worth a try.