topic Re: Remote in Sky Q https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4476752#M612392 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3896477">@Polo4sure</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).</P> Sat, 11 Nov 2023 11:10:09 GMT Daniel0210 2023-11-11T11:10:09Z Remote https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4476742#M612388 <P>Pls how do I go about getting a new remote control. My skytv remote control is not working anymore. Thank you.&nbsp;</P> Sat, 11 Nov 2023 11:00:30 GMT https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4476742#M612388 Polo4sure 2023-11-11T11:00:30Z Re: Remote https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4476752#M612392 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3896477">@Polo4sure</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).</P> Sat, 11 Nov 2023 11:10:09 GMT https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4476752#M612392 Daniel0210 2023-11-11T11:10:09Z