https://helpforum.sky.com/t5/Sky-Q/Not-network-connecting-to-sky-q/m-p/4476731#M612384 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3575302">@Sumindra</a>&nbsp;wrote:<BR /> <P>No internet connection to sky &nbsp;q box</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3575302">@Sumindra</a>&nbsp;</P> <P>Have you carried out Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Sat, 11 Nov 2023 10:41:44 GMT oldfella 2023-11-11T10:41:44Z https://helpforum.sky.com/t5/Sky-Q/Not-network-connecting-to-sky-q/m-p/4476726#M612383 <P>No internet connection to sky &nbsp;q box</P> Sat, 11 Nov 2023 10:33:27 GMT https://helpforum.sky.com/t5/Sky-Q/Not-network-connecting-to-sky-q/m-p/4476726#M612383 Sumindra 2023-11-11T10:33:27Z https://helpforum.sky.com/t5/Sky-Q/Not-network-connecting-to-sky-q/m-p/4476731#M612384 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3575302">@Sumindra</a>&nbsp;wrote:<BR /> <P>No internet connection to sky &nbsp;q box</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3575302">@Sumindra</a>&nbsp;</P> <P>Have you carried out Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Sat, 11 Nov 2023 10:41:44 GMT https://helpforum.sky.com/t5/Sky-Q/Not-network-connecting-to-sky-q/m-p/4476731#M612384 oldfella 2023-11-11T10:41:44Z