topic Re: Engineer visit failed again in Sky Q

Engineer visit failed again

Edward+Stuart — Fri, 10 Nov 2023 17:19:59 GMT

I have waited in all day for the second appointment and have received no message and the appointment has failed again.

I have only just signed up for sky tv and am already paying for it with no service

Re: Engineer visit failed again

Greenfingers001 — Sat, 11 Nov 2023 09:47:55 GMT

Hi there @Edward+Stuart , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Engineer visit failed again

Addie15 — Mon, 13 Nov 2023 10:11:25 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.