https://helpforum.sky.com/t5/Sky-Q/Sky-broadband/m-p/4476363#M612266 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3896141">@Alan40</a>&nbsp;wrote:<BR /> <P>Broadband won't connect to sky box&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3896141">@Alan40</a>&nbsp;</P> <P>Assume you have carried out a Network reset on the Q box?</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your Sky router.<BR />As you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button. &nbsp;location shown below&nbsp;<BR /><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="oldfella_0-1691402294249.png" style="width: 252px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/92257i837C1661EAFB9F0F/image-size/medium?v=v2&amp;px=400" role="button" title="oldfella_0-1691402294249.png" alt="oldfella_0-1691402294249.png" /></span></P> <P>&nbsp;</P> Fri, 10 Nov 2023 19:32:02 GMT oldfella 2023-11-10T19:32:02Z https://helpforum.sky.com/t5/Sky-Q/Sky-broadband/m-p/4476359#M612265 <P>Broadband won't connect to sky box&nbsp;</P> Fri, 10 Nov 2023 19:27:03 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-broadband/m-p/4476359#M612265 Alan40 2023-11-10T19:27:03Z https://helpforum.sky.com/t5/Sky-Q/Sky-broadband/m-p/4476363#M612266 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3896141">@Alan40</a>&nbsp;wrote:<BR /> <P>Broadband won't connect to sky box&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3896141">@Alan40</a>&nbsp;</P> <P>Assume you have carried out a Network reset on the Q box?</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your Sky router.<BR />As you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button. &nbsp;location shown below&nbsp;<BR /><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="oldfella_0-1691402294249.png" style="width: 252px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/92257i837C1661EAFB9F0F/image-size/medium?v=v2&amp;px=400" role="button" title="oldfella_0-1691402294249.png" alt="oldfella_0-1691402294249.png" /></span></P> <P>&nbsp;</P> Fri, 10 Nov 2023 19:32:02 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-broadband/m-p/4476363#M612266 oldfella 2023-11-10T19:32:02Z