topic Recordings saying....please wait and can't access in Sky Q

Recordings saying....please wait and can't access

Lisa+T — Fri, 10 Nov 2023 18:16:46 GMT

Anyone experienced this and have you fixed it?

Re: Recordings saying....please wait and can't access

oldfella — Fri, 10 Nov 2023 18:23:30 GMT

@Lisa+T wrote:

Anyone experienced this and have you fixed it?

Hi @Lisa+T

Can you make new Recordings or do you get a Hard drives message.

If you get a message check the following link.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages#:~:text=Press%20the%20Home%20button%20on,Press%20Select%20to%20continue.

Re: Recordings saying....please wait and can't access

Lisa+T — Fri, 10 Nov 2023 18:39:22 GMT

@oldfellajust checked and I get the hard drive message. Thanks for the link but it says I will lose all my recordings...is there any solution to this?

thanks

Re: Recordings saying....please wait and can't access

oldfella — Fri, 10 Nov 2023 18:41:38 GMT

@Lisa+T wrote:

@oldfellajust checked and I get the hard drive message. Thanks for the link but it says I will lose all my recordings...is there any solution to this?

thanks

Afraid not @Lisa+T

Any Buy and keep from Sky Store will be retained but all your recordings are lost.

Re: Recordings saying....please wait and can't access

Lisa+T — Fri, 10 Nov 2023 19:01:49 GMT

Thanks for your help...done the reset and it's worked