topic Re: Buffering between main sky box and sky q mini box in Sky Q

Buffering between main sky box and sky q mini box

Ian651 — Fri, 10 Nov 2023 16:30:58 GMT

I want to talk to an engineer but gave up after holding on for 50 mins. So much for your excellent customer service !

PandJ2020 — Fri, 10 Nov 2023 16:54:31 GMT

@Ian651 wrote:
I want to talk to an engineer but gave up after holding on for 50 mins. So much for your excellent customer service !

You won't talk to an engineer - they may be able to send one though.

But you're not contacting Sky here - just other customers.

Is it a new issue?

JAFP — Fri, 10 Nov 2023 17:05:42 GMT

Same - all I want to do is speak to an engineer and haves waited 50 or 60 minutes then given up!

oj01 — Fri, 10 Nov 2023 17:26:51 GMT

@JAFP wrote:
Same - all I want to do is speak to an engineer and haves waited 50 or 60 minutes then given up!

Again, you'll only get to speak to an engineer when one who you've booked comes to your home.

JAFP — Fri, 10 Nov 2023 22:10:32 GMT

But how do I book an engineer? I keep going round in circles when I try to do so!