topic Re: Returning Equipment Box in Sky Q

Returning Equipment Box

RosanneH — Fri, 10 Nov 2023 16:20:28 GMT

I need to return the sky equipment after cancelling but it hasn't arrived yet. Get this be arranged please?

GD1 — Fri, 10 Nov 2023 16:23:50 GMT

@RosanneH You're only asking other customers who can't send you anything. You can use your own packaging.

You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

RosanneH — Fri, 10 Nov 2023 17:47:06 GMT

Thank you @GD1 .. sky told me over the phone to use this channel to solve my issue, clearly wrong advice!

Daniel0210 — Fri, 10 Nov 2023 18:16:30 GMT

@RosanneH wrote:

sky told me over the phone to use this channel to solve my issue,

Clearly right because @GD1 provided the correct information.