https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-fitting-visit-failure/m-p/4475882#M612131 <P>Hi there.</P><P>after my sky + box failed, sky agreed to supply me with a new sky Q box, and a date for the delivery and installation was agreed.</P><P>on the due date, I checked on the my sky app &nbsp;in case of messages, to find the appointment had been cancelled . There was no email warning or telephone call, and I wasted a whole day waiting for the visit. I followed the app instructions and booked a new visit this time for 20th November.</P><P>as this is the thi rd &nbsp;time this has happened to me, I am veryconcerned this visit will also fail.</P><P>what should I do ?</P><P>&nbsp;</P><P>john Martin&nbsp;</P> Fri, 10 Nov 2023 12:56:02 GMT r761027a 2023-11-10T12:56:02Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-fitting-visit-failure/m-p/4475882#M612131 <P>Hi there.</P><P>after my sky + box failed, sky agreed to supply me with a new sky Q box, and a date for the delivery and installation was agreed.</P><P>on the due date, I checked on the my sky app &nbsp;in case of messages, to find the appointment had been cancelled . There was no email warning or telephone call, and I wasted a whole day waiting for the visit. I followed the app instructions and booked a new visit this time for 20th November.</P><P>as this is the thi rd &nbsp;time this has happened to me, I am veryconcerned this visit will also fail.</P><P>what should I do ?</P><P>&nbsp;</P><P>john Martin&nbsp;</P> Fri, 10 Nov 2023 12:56:02 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-fitting-visit-failure/m-p/4475882#M612131 r761027a 2023-11-10T12:56:02Z