topic Re: WiFi keep dropping off in Sky Q

WiFi keep dropping off

NickH2 — Mon, 06 Nov 2023 19:00:45 GMT

I have to constantly reconnect my WiFi

Re: WiFi keep dropping off

Addie15 — Tue, 07 Nov 2023 08:16:27 GMT

Hi there, NickH2. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi keep dropping off

Tom-W19 — Fri, 10 Nov 2023 09:24:30 GMT

Hi @NickH2

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.