https://helpforum.sky.com/t5/Sky-Q/can-not-upgrade-online/m-p/4475396#M611991 <P>i only have the basic account so just renting my box since the pandemic i had to downgrade due to my working hour changing, now in a better postition work wise so&nbsp; have been trying to upgrade to a&nbsp; sky tv package but its not letting me online no idea why, not in a postiton to ring them due to my working day times so thought it would be easier doing it online. .&nbsp;</P> Thu, 09 Nov 2023 21:32:40 GMT bet+osborne 2023-11-09T21:32:40Z https://helpforum.sky.com/t5/Sky-Q/can-not-upgrade-online/m-p/4475396#M611991 <P>i only have the basic account so just renting my box since the pandemic i had to downgrade due to my working hour changing, now in a better postition work wise so&nbsp; have been trying to upgrade to a&nbsp; sky tv package but its not letting me online no idea why, not in a postiton to ring them due to my working day times so thought it would be easier doing it online. .&nbsp;</P> Thu, 09 Nov 2023 21:32:40 GMT https://helpforum.sky.com/t5/Sky-Q/can-not-upgrade-online/m-p/4475396#M611991 bet+osborne 2023-11-09T21:32:40Z https://helpforum.sky.com/t5/Sky-Q/can-not-upgrade-online/m-p/4475402#M611995 <P>If you can't upgrade online and you can't upgrade via your box itself then wehn you next get free time you will have to call Sky.</P> Thu, 09 Nov 2023 21:42:54 GMT https://helpforum.sky.com/t5/Sky-Q/can-not-upgrade-online/m-p/4475402#M611995 caesarome 2023-11-09T21:42:54Z