topic Re: Connection in Sky Q

Connection

Brucemoose — Sun, 05 Nov 2023 17:27:37 GMT

Hi all, my satellite box disconnects from the internet on a daily basis and I have to go into settings and re insert the password which is a pain. Any suggestions please

Re: Connection

Addie15 — Mon, 06 Nov 2023 10:39:35 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Connection

Addie15 — Thu, 09 Nov 2023 11:42:56 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Connection

Brucemoose — Thu, 09 Nov 2023 14:08:25 GMT

Hi, I'm sorry but I didn't know there had been a response, my fault I'm sure