topic DSU 508 error messaged in Sky Q

Netflix Too Many Users Signed In

foreverayellow — Tue, 28 Mar 2023 18:40:06 GMT

Hi, have been using Netflix through Sky for a good while without issue, although bizarrely it seems to default to Spanish.

However, I've gone to watch it this evening and it says too many users are logged in and to sign out of one of the two devices listed.

We are not logged in anywhere else and do not recognise the listed devices.

can anyone else help please?

Re: Netflix Too Many Users Signed In

oldfella — Tue, 28 Mar 2023 18:46:42 GMT

@foreverayellow wrote:

Hi, have been using Netflix through Sky for a good while without issue, although bizarrely it seems to default to Spanish.

However, I've gone to watch it this evening and it says too many users are logged in and to sign out of one of the two devices listed.

We are not logged in anywhere else and do not recognise the listed devices.

can anyone else help please?

Hi @foreverayellow

See following link

https://help.netflix.com/en/node/128180

Re: Netflix Too Many Users Signed In

foreverayellow — Tue, 28 Mar 2023 18:52:36 GMT

@oldfella thanks for this.

however, I use Netflix via the apps on sky and pay for Netflix through sky so I don't log onto Netflix itself.

I don't recognise the accounts it's telling me are signed in...

Re: Netflix Too Many Users Signed In

nigea99 — Tue, 28 Mar 2023 18:58:52 GMT

@foreverayellow wrote:

@oldfella thanks for this.

however, I use Netflix via the apps on sky and pay for Netflix through sky so I don't log onto Netflix itself.

I don't recognise the accounts it's telling me are signed in...

Even though you pay through SKY & generally login via SKY Q - the same advice holds true

Re: Netflix Too Many Users Signed In

oldfella — Tue, 28 Mar 2023 19:00:13 GMT

@foreverayellow wrote:

@oldfella thanks for this.

however, I use Netflix via the apps on sky and pay for Netflix through sky so I don't log onto Netflix itself.

I don't recognise the accounts it's telling me are signed in...

Hi @foreverayellow

You can still sign into your Sky Netflix account on the Netflix website .

Then use the link to sign out of all devices.

Re: Netflix Too Many Users Signed In

Fdecx — Sun, 07 May 2023 20:52:06 GMT

@foreverayellow -This is happening to me, too. It sudently appeared with theSpanish language set up and uneble to watch any Netfkix program as it says Many users signed in. This is bizarre since I'm the only person using the account.

Re: Netflix Too Many Users Signed In

NickNewark — Mon, 08 May 2023 07:53:05 GMT

@foreverayellow Sounds like your Netflix Account has been hacked. You need to change the password.

Re: Netflix Too Many Users Signed In

Invisiblename — Mon, 08 May 2023 10:52:38 GMT

@Fdecx wrote:
@foreverayellow-This is happening to me, too. It sudently appeared with theSpanish language set up and uneble to watch any Netfkix program as it says Many users signed in. This is bizarre since I'm the only person using the account.

That's the classic symptom of your Netflix account being hacked! You need to log into your account via an internet browser and change your password

Re: Netflix Too Many Users Signed In

GuybrushThreepw — Mon, 08 May 2023 12:49:46 GMT

@Fdecx wrote:
@foreverayellow-This is happening to me, too. It sudently appeared with theSpanish language set up and uneble to watch any Netfkix program as it says Many users signed in. This is bizarre since I'm the only person using the account.

In the spirit of 3's...it does indeed seem that your Netflix Account has been jeopardised and suggest that you change your password 👍

DSU 508 error messaged

kylehellman — Wed, 08 Nov 2023 20:34:46 GMT

I have DSU 508 error message with my Netflix I was watching yesterday with no problems