https://helpforum.sky.com/t5/Sky-Q/Incorrect-password/m-p/4474193#M611738 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3893586">@Nai</a>&nbsp;wrote:<BR /> <P>Good evening everyone!</P> <P>&nbsp;</P> <P>I haven't been able to access my apps on sky q as it says my wifi&nbsp; password is incorrect - when it is not. Can someone help please?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3893586">@Nai</a>&nbsp;</P> <P>If you are trying to sign in to Apps on your Q box it is not your WiFi password which is required.</P> <P>Certain Apps need activating and are set up using a password that you need to set up during Activation.</P> <P>&nbsp;</P> <P>If you cannot use your Apps because your Q box has no internet connection then try a Network reset exactly as follows.</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Wed, 08 Nov 2023 17:24:13 GMT oldfella 2023-11-08T17:24:13Z https://helpforum.sky.com/t5/Sky-Q/Incorrect-password/m-p/4474182#M611735 <P>Good evening everyone!</P><P>&nbsp;</P><P>I haven't been able to access my apps on sky q as it says my wifi&nbsp; password is incorrect - when it is not. Can someone help please?&nbsp;</P> Wed, 08 Nov 2023 17:13:47 GMT https://helpforum.sky.com/t5/Sky-Q/Incorrect-password/m-p/4474182#M611735 Nai 2023-11-08T17:13:47Z https://helpforum.sky.com/t5/Sky-Q/Incorrect-password/m-p/4474193#M611738 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3893586">@Nai</a>&nbsp;wrote:<BR /> <P>Good evening everyone!</P> <P>&nbsp;</P> <P>I haven't been able to access my apps on sky q as it says my wifi&nbsp; password is incorrect - when it is not. Can someone help please?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3893586">@Nai</a>&nbsp;</P> <P>If you are trying to sign in to Apps on your Q box it is not your WiFi password which is required.</P> <P>Certain Apps need activating and are set up using a password that you need to set up during Activation.</P> <P>&nbsp;</P> <P>If you cannot use your Apps because your Q box has no internet connection then try a Network reset exactly as follows.</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Wed, 08 Nov 2023 17:24:13 GMT https://helpforum.sky.com/t5/Sky-Q/Incorrect-password/m-p/4474193#M611738 oldfella 2023-11-08T17:24:13Z