topic New cable in Sky Q

New cable

Margo — Wed, 08 Nov 2023 16:55:11 GMT

Hi my dog has chewed through the cable for my sky Q booster box can I get a replacement cable

Re: New cable

oldfella — Wed, 08 Nov 2023 16:57:50 GMT

@Margo wrote:

Hi my dog has chewed through the cable for my sky Q booster box can I get a replacement cable

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: New cable

Margo — Wed, 08 Nov 2023 17:00:00 GMT

Thank you

Re: New cable

oldfella — Wed, 08 Nov 2023 17:15:07 GMT

Hi again @Margo

I assume it's the Sky router power lead that you need.

Not having Sky Broadband I do not know what kind of power lead it is.

If it is like the following then these are readily available from electrical retailers.