topic Re: Should I automatically have a multiroom box with subscription? in Sky Q

Should I automatically have a multiroom box with subscription?

Kaz+W — Tue, 07 Nov 2023 21:19:51 GMT

I have had a multiroom subscription for many years and occasionally use the Sky Go app but should I have automatically been issued with a multiroom box or do I need to order one?

Thanks in advance

Re: Should I automatically have a multiroom box with subscription?

oldfella — Tue, 07 Nov 2023 21:22:42 GMT

@Kaz+W wrote:

I have had a multiroom subscription for many years and occasionally use the Sky Go app but should I have automatically been issued with a multiroom box or do I need to order one?

Thanks in advance

Hi @Kaz+W

Normally Sky do offer the first mini with no upfront charge when you take Q Multiscreen.

Best to contact Sky directly and see if you can negotiate a deal.

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Should I automatically have a multiroom box with subscription?

MightyQuinn — Wed, 08 Nov 2023 08:02:58 GMT

Hi @Kaz+W You do not automatically get a Mini box with a Multiscreen subscription.

Re: Should I automatically have a multiroom box with subscription?

Kaz+W — Wed, 08 Nov 2023 08:32:36 GMT

Thank you both very much for your replies. Will contact Sky.